Shipping, Delivery & Pick Up

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All customers are responsible for all billing and shipping information. Ensure that all information is correct as we are unable to change order information once orders have been processed.

Although we try our best to process orders straight away, please allow 48 hours after you have submitted your order for it to be processed. All orders will be packed and posted within 48 hours unless notified otherwise.Β 
You will receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become active.Β 
If for any reason your item goes missing after we have dispatched your order, you must get into contact with Australia Post as we are not responsible for this. If you do need further help, please do notΒ hesitate to get in contact with us and we will try and support you.Β 
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If you are local to Hillside 3037, Victoria and surrounding suburbs (5km) we offer same day delivery which you can arrange by sending us a direct message on either ourΒ Instagram orΒ Facebook page.Β 
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We offer pick up upon arranged appointment in Hillside, 3037. This can be organised via direct message on eitherΒ our Instagram or Facebook page.